RETURNS OR EXCHANGES

Thank you for choosing avelinefashion.shop. We are committed to providing high-quality products and excellent service. If you are not completely satisfied with your purchase, our refund policy provides peace of mind.

Refund Policy
Refund Request Period
You can submit a refund request within 14 days of receiving your item. Requests received after this period will not be accepted.

Item Condition
To process a refund request, the item must be unworn, unwashed, and in perfect condition, with all original tags and packaging.

Refund Process

Please submit a refund request through our customer service email or the contact form on our website, providing your order number and reason for the refund.

Our customer service team will contact you shortly to guide you through the refund process.

Please return the item to the designated return address. Return shipping costs are your responsibility, unless the item is defective.

Refund Method
Once we receive the returned item and confirm that it is eligible for a refund, we will process the refund within 2 business days. The refund will be issued via your original payment method.

Special Circumstances
If you received the wrong item or it has obvious quality defects, please contact us immediately. We will cover the return shipping costs and provide a full refund or replacement.

We want you to feel safe and secure while enjoying your purchase. If you have any questions or need further information, please feel free to contact our customer service team. We will be happy to assist you!